By Kevin Wilson, Jennifer Wauson James Stroman
Among coordinating conferences, making trip preparations, and working the telephone traces, being a certified administrative assistant calls for an fantastic and sundry diversity of abilities related to interpersonal communique, written shows, and organizational skill. Written in a down-to-earth variety, "Administrative Assistant's and Secretary's instruction manual" presents readers with details on matters together with list retaining, mobilephone utilization, workplace machines, mail, company letters, and software program skills.Now in its 3rd variation, the publication has been thoroughly revised with multiplied assurance of themes together with digital documents administration, interpersonal and verbal exchange talents, troubleshooting desktop difficulties, time and tension administration, customer support, occasion making plans, net conferencing, math for place of work pros, workplace administration and supervision, transcription, and masses extra. finished and fully updated, this can be the ebook each administrative expert should still personal.
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Additional info for Administrative Assistant's and Secretary's Handbook ~ 3rd Edition
Validate or correct each five-digit zip code. 5. Add the extra digits of ZIP+4 codes. 6. Give you a report on any address that cannot be coded. For example, you can discover which address needs an apartment or suite number to be complete or which address does not exist as given. qxp 1/14/2008 9:38 AM Page 40 A D M I N I S T R A T I V E A S S I S T A N T ’ S A N D S E C R E T A RY ’ S H A N D B O O K METERING 4 What’s the next step after addressing your company’ s mail with the most accurate address information?
If the word is one of those demons that you seemingly first have to know how to spell before you can even look it up, ask for help. Usually , at least one person in the office will welcome your inquiry. Computers, of course, have dictionaries built into them to check for spelling or typographical errors, but not every word is in every spell-check program. Be careful when you are correcting what you think is an error on your employer ’s part. Check a dictionary or a book on language usage, as it may be you who is mistaken.
Are there any inconsistencies to references? Is the grammar , punctuation, and formatting correct? qxp 1/14/2008 9:38 AM Page 16 A D M I N I S T R A T I V E A S S I S T A N T ’ S A N D S E C R E T A RY ’ S H A N D B O O K 2 DA I LY RO U T I N E Figure 2–1. An assistant discusses the day’s activities with her manager. Photo by Jennifer Wauson. Have you used the correct words? And of course, run a spell-checker and proof the document for typos. YOUR EMPLOYER’S OFFICE Some employers consider their of fices sacred ground that is not to be touched; others appreciate having their assistants dust and straighten up.